Encountering technical glitches in QuickBooks can be frustrating, especially when you are working on something important. No wonder QuickBooks has simplified the complex accounting task; however, at the same time, various technical issues hamper its productivity. One such technical issue that affects the application's working efficiency is QuickBooks error 15240. This error belongs to the 15xxx error series, which is associated with the payroll update or software update issue. The occurrence of this error hampers the update process. As a result of this error, the software hangs or gets stuck in the middle of the update process and hence needs to be resolved at the earliest.

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Let us Understand the QuickBooks Payroll Error 15240

The QuickBooks Desktop Error Code 15240 is associated with the 15xxx error series and generally depicts the issue in updating the QuickBooks desktop or payroll. Facing this particular error can be quite frustrating as it affects the update process. Plenty of reasons are responsible for triggering this error in QuickBooks, such as misconfigured Internet Explorer settings or wrong date and time.

When the error happens, a warning message appears on your screen, saying, "QuickBooks error 15240- HRESULTXXXX the QuickBooks Update did not complete successfully."

This error causes the update process to get stuck in the middle, and users can not access the latest features, which in turn hampers their daily work routine.

Major Causes of QuickBooks Update Error 15240

As the name suggests, it is an update error. A series of factors hamper the update process. Knowing the exact cause of the issue will help you fix the error easily. Let us have a quick look at the different factors that trigger the QuickBooks payroll update error.

• You have downloaded the damaged or the corrupted update.
• The user is not running QuickBooks as an admin, which results in the lack of necessary permission while installing the latest updates.
• You are still using the older version of QuickBooks, which causes compatibility issues.
• Windows registry files are corrupted or damaged due to a virus or malware attack.
• The Windows firewall or the antivirus settings of the system are restricting QuickBooks from installing the latest updates.
• Incorrect Internet Explorer settings can restrict the application from connecting to the QuickBooks server.

How to Identify the QuickBooks Desktop Error Code 15240?

It is important to identify the QuickBooks Error 15240 in order to fix it. If you are not aware of the early warning signs/symptoms, read the pointers below. They will help you in finding the QuickBooks desktop error code 15240 easily:

• Updating the QuickBooks application becomes impossible.
• The payroll tax table becomes outdated, and you can not calculate the accurate payroll of your employees.
• QuickBooks error code 15240, along with the warning message, appears on your screen.
• The active window crashes whenever you try to update the application.
• QuickBooks becomes unresponsive to your commands, and certain features become unavailable.
• Users can not access the latest QuickBooks payroll features.
• Proven Solutions to Fix QuickBooks Update Error 15240

We know that QuickBooks update error 15240 interrupts your daily workflow. In order to resume your work, resolving the payroll error as soon as possible is mandatory. Below, we have mentioned a couple of solutions to fix the error easily:

Solution 1: Verify the Settings of Internet Explorer

The wrong internet settings will hamper the QuickBooks update download process. You can fix the issue by altering the Internet Explorer settings using the steps mentioned below:

Open the Internet Explorer in your system and click on the three dots available at the top right corner.
Choose the Tools option from the drop-down list and then pick the Internet options to proceed further.
In the opened window, choose the Advanced tab option and look for SSL 3.0 and SSL 2.0 here.
Make sure both the SSL options (3.0 and 2.0) are ticked marked.
Lastly, tap the OK button on your screen to make the changes.

Solution 2: Grant Permissions to the QuickBooks Installation Folder

In order to install the latest updates, you must have the proper admin rights. Having insufficient permission will restrict QuickBooks from updating it, which in turn results in the QuickBooks error 15240. You can fix the update error by following the steps mentioned below:

• Under this process, open the C drive\Program Files\ Intuit folder.
• Now, right-click on the Intuit folder and choose the properties option from the drop-down list.
• In the opened Properties window, click on the Security tab and further select the Advanced option.
• Here, ensure that the folder owner is a user group. If not, follow the below-listed steps to set the folder owner as the group owner:
  
  A. In the advanced settings window, choose the "Change" option beside the owner name.
  B. Now, in the "Enter the Object Name to Select Field", type "Users" and choose "Check Name".
  C. Press the OK button and make sure that the tick mark is placed on the "Replace owner on sub- containers and objects."
  D. Tap the OK button and select "Users" in the permission window.
  E. Moreover, click on Full Control and press the OK button.
  F. It will resolve the payroll update issue. If not, try to fix the error using another solution mentioned below.

Solution 3: Run QuickBooks as an Administrator

You will stuck in the QuickBooks Payroll Error 15240 if the application is not running as admin. The steps that will help you in fixing the error include:

Close all the currently running applications on your system, including QuickBooks.
Now, right-click on the QuickBooks desktop icon and choose the RUN AS AN ADMINISTRATOR option.
It will run the application with the proper administrative rights.

Solution 4: Reinstall QuickBooks Using the Clean Install Tool

If none of the above-mentioned solutions works for you, try to reinstall the application. This will install a fresh copy of QuickBooks in your system.

Uninstall QuickBooks

• Open your system's control panel and then move to the Programs and Features tab.
• Choose QuickBooks Desktop from the list of programs and Right-click on it.
• Then, pick "uninstall application" from the drop list and press the OK button.
• It will uninstall the QuickBooks application from your system.

Rename the Installation Folder

• Now, rename the installation folder by using the QuickBooks clean install tool. You can also rename the installation folder manually by adding the .old at the end of the installation folder.
• To open the installation folder, open the C:\Users\[Your User Name]\AppData\Local\Intuit\QuickBooks path.

Reinstall QuickBooks Application

• The process is to reinstall the QuickBooks application in your system.
• For the same, download the latest version of QuickBooks from Intuit official website or you can install it from the CD also.
• Irrespective of the methods chosen, double-click on the setup.exe file to run it as an admin.
• Follow the on-screen instructions, agree with the terms and conditions, and provide the licence number.
• Pick the installation type, and lastly, press the "Install Now" button to install the application.

Summing Up

Updating the QuickBooks application at regular intervals is mandatory. It will install the latest functionalities, which in turn simplifies your complex accounting task. Indeed, the updating process is straightforward; however, various issues lead to the QuickBooks error 15240. We are confident enough that this blog will help you fix the payroll error easily. You must implement the troubleshooting steps in the right manner. However, if the issue still persists or you need additional help, don't hesitate to seek help from our experts, who are available at +18442669345.

Also Read : Complete Guide To Resolve QuickBooks Error 15214
Also Read : QuickBooks Error 15103: Fix Update Download Problems
Also Read : QuickBooks Payroll Update Not Working? Get It Fixed Today!