Encountering QuickBooks Error PS077 and PS032 while updating payroll can be frustrating, especially when these technical glitches prevent smooth processing. These errors often arise due to issues with the payroll setup, unregistered QuickBooks software, or corrupted company files. Both errors hinder the payroll update process and can freeze the system if left unresolved. This comprehensive guide will help you understand the root causes of these errors and walk you through the steps to fix them efficiently.

For expert assistance, you can also contact our QuickBooks support team at +18442489739. We offer round-the-clock services to resolve QuickBooks issues, including payroll errors.

What Are QuickBooks Errors PS077 and PS032?

QuickBooks payroll errors PS077 and PS032 occur when users attempt to download payroll updates. These errors usually come with a message that says:

"QuickBooks cannot read your payroll setup files. Note the message number and click Help for troubleshooting tips."

These issues can result from outdated or incorrect billing information, damaged company files, or unregistered QuickBooks software. The system may also freeze or crash, preventing you from updating payroll tax tables or continuing other tasks.

Common Causes of QuickBooks Errors PS077 and PS032

Several factors can lead to these QuickBooks errors, including:

• Unregistered QuickBooks Software: You must register your QuickBooks software to receive payroll updates. Failing to do so may cause errors.
• Corrupted Company Files: Damaged company files often trigger payroll issues, including errors PS077 and PS032.
• Incorrect Billing Information: Inaccurate or outdated billing information can cause payroll update errors.
• Damaged Payroll Setup Files: Corrupted or missing files in the payroll setup may lead to these errors.

Before proceeding with troubleshooting, it's important to back up your QuickBooks company file and ensure your billing information is up to date.

Also Read :  Discover How to Get the QuickBooks Payroll Tax Table Update

How to Fix QuickBooks Error PS077 or PS032

Several methods can resolve QuickBooks Error PS077 and PS032, depending on the underlying cause. Below are six tried-and-tested solutions that can help you address the issue.

1. Repair QuickBooks Desktop

To resolve QuickBooks errors PS077 or PS032, you can try repairing the QuickBooks desktop application. Follow these steps:

1. Close QuickBooks and all other open applications.
2. Open the Windows Task Manager to ensure no QuickBooks processes are running.
3. Reopen QuickBooks and try downloading the payroll update again.
4. If the error persists, go to the File menu, select Utilities, and then choose Repair QuickBooks.

This process may resolve minor software issues and allow the payroll update to continue.

2. Turn Off User Account Control (UAC)

Turning off UAC can help if the error is due to permission restrictions:

• Log in to your Windows system as an Administrator.
• Go to the Control Panel and select User Accounts.
• Click on Change User Account Control settings and move the slider to Never Notify.
• Restart your computer and try updating QuickBooks payroll again.

3. Verify and Rebuild Company Data

If your company files are damaged, running the Verify Data and Rebuild Data tools can help:

1. In QuickBooks, go to File > Utilities > Verify Data. This checks your company file for any damage.
2. If an issue is found, go back to File > Utilities > Rebuild Data to repair it.

After rebuilding the data, attempt to update your payroll again.

4. Rename the CPS Folder

If corrupted tax table files are the issue, renaming the CPS folder might solve the problem:

1. Press Windows + E to open File Explorer.
2. Navigate to Local Disk C > Program Files > QuickBooks > Components > Payroll.
3. Right-click the CPS folder and choose Rename. Rename it to CPSOLD.
4. Create a new CPS folder and try downloading the payroll tax table update again.

5. Rename the QBWUSER.ini and EntitlementDataStore.ecml Files

Renaming these files helps reset certain QuickBooks settings that could be causing the error:

1. Locate the QBWUSER.ini file on your system.
2. Right-click the file and rename it to QBWUSER.ini.old.
3. Similarly, find the EntitlementDataStore.ecml file and rename it to EntitlementDataStore.ecml.old.
4. Reopen QuickBooks, access your company file, and attempt to update the payroll again.

6. Run QuickBooks Install Diagnostic Tool

QuickBooks Tool Hub provides the Install Diagnostic Tool, which can fix installation issues related to payroll errors:

1. Download and install QuickBooks Tool Hub.
2. Open the Tool Hub and select the Installation Issues tab.
3. Click on QuickBooks Install Diagnostic Tool and wait for the diagnosis to complete.
4. Restart your system and check if the payroll update works.

Additional Steps for Complex Issues

If none of the above solutions resolve the issue, consider creating a new user account in Windows or reinstalling QuickBooks using the Selective Startup Mode. Creating a new user account helps eliminate permission conflicts, while reinstalling QuickBooks ensures that all components are correctly installed.

Steps to Add a New User Account:

1. Press Windows + I to open Settings.
2. Go to Accounts > Other Users and select Add someone else to this PC.
3. Follow the prompts to create a new user account without using a Microsoft account.
4. Assign Administrator rights to the new account.
5. Log in with the new account and try updating the payroll again.

Selective Startup Mode:

• Open the Run window (press Windows + R) and type msconfig.
• Go to the General tab, choose Selective Startup, and check the Load System Services option.
• Restart your system, reinstall QuickBooks, and update payroll.

Final Words

QuickBooks errors PS077 and PS032 can be disruptive, but following the troubleshooting steps outlined above will help you resolve the issue. If you’re still experiencing problems, don't hesitate to reach out to our expert QuickBooks support team at 18442489739. We're available 24/7 to assist you with any QuickBooks-related challenges.